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2017 Following are selected ratios of Norfolk Southern for 2018 and 2017. Return on Assets (ROA) Component 2018 Profitability (Net income/Sales) Productivity (Sales/Average assets) 23.3%

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2017 Following are selected ratios of Norfolk Southern for 2018 and 2017. Return on Assets (ROA) Component 2018 Profitability (Net income/Sales) Productivity (Sales/Average assets) 23.3% 51.29 0.318 0.299 a. Was the company profitable in 2018? No b. Was the company more profitable in 2018 or 2017? 2017 c. Is the change in productivity a positive or negative development? Negative d. Compute the company's ROA for 2018 and for 2017. Note: Round answers to one decimal places (example: 10.4%). ROA 2018 0 % 2017 0 %

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