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21. Consider a single-server bank for which customers arrive in accordance with a Poisson process with rate A. If a customer will enter the bank

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21. Consider a single-server bank for which customers arrive in accordance with a Poisson process with rate A. If a customer will enter the bank only if the server is free when he arrives, and if the service time of a customer has the distribution G, then what proportion of time is the server busy

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