2.1 Discover and Define In the Discover phase, we observe the people (at least 5 people from the target population), to find out about their problems, their goals, their concerns, their needs and requirements for coming back to campus Here is a list of the activities you need to do as part of this phase: 2.1.1 Method: make observations (i) Use probes, contextual inquiry, or brainstorming to find out about the problems of international or first generation students (they can be your international or first generation friends (if applicable), roommates (if applicable), family members (if applicable, e.g. they are an international and first generation student), ... ) have with coming back to campus. This can be in the context of: Commuting Health and safety Wellness Time management Food and diet Other opportunities or problems Pay attention that the focus should be on the concerns that international or first generation students have from going back to the in-person form of study. (ii) Report the documentation of the outcome of your sessions. Through scripting or taking note of the sessions, taking pictures of the boards of ideas, etc. (iii) Try to find commonalities in the data you collect through answering these questions: What are the problems or opportunities for design? What needs to be fixed? What can be enhanced? What are the needs that cannot be addressed using the current interactive systems. Use the techniques and suggestions explained in the book for brainstorming or contextual inquiry and document your steps and findings. 2.1.2 User profiles, Personas, Scenarios Based on the patterns you find in the data, develop at least (i) two user profiles. Develop (ii) a persona for each of these profiles with (iii) a scenario capturing how the user is expected to interact with the product. 2.1.3 Establishing requirements We will use the Volere Requirements Specification Template to structure the design brief in this assignment. This should include a sub-section for each of Functional and Non-Functional Requirements. The Non-Functional Requirements section should contain sub-sub-sections for each of the following: Look and Feel Requirements Usability and Humanity Requirements Performance Requirements Operational and Environmental Requirements Maintainability and Support Requirements Security Requirements Cultural and Political Requirements Legal Requirements Locate an on-line source of information about the Volere Requirements Specification Template. Obtain further information about each of these. Remember: the requirements should not be so specific as to determine the design of the interactive system. They should provide the criteria which determine whether a particular design can be considered or not. Many different potential designs can meet the requirements. 2.1.4 Use cases Identify at least two use cases of the system. Associate the use cases with one of the roles in the system. You are free to use any of the use case styles introduced in the book or class.