21 Example of items that appear under operating expenses in the Income Statement are

a. Depreciation

b. interest expense

c. insurance premiums

d. A&B

e. A& C

22 According to to VRIO analysis, what is necessary for a resource to be considered rare?

a. it must not be easy for a competitor to emulate

b. It must be useful in helping the firm respond to unexpected events

c. It must not be commonly found in the possession of competitors

d. It must create a competitive advantage

23 Within what scope of strategy does the question what competitive advantage do we have in this industry fall?

select one

a.Corporate

b.Functional

C.Business

d.Operational

24 Adding to many features to a product that it becomes unnecessarily complex is a common pitfall of what type of strategy?

a. Low cost strategy

b. Competitive strategy

c. Differentiation strategy

d. Positioning Strategy

25 offering best performance on a key attribute of the product or service is an example of how to achieve what type of strategy?

Select one

a. Low cost strategy

b. Positioning Strategy

c. Differentiation strategy

d. Competitive strategy

26 Sharing similar technologies is an example of what type of diversification strategy?

Select one

a. Related

b. Competitive

c. Conglomerate

d. Concentric

27 The service category of the Generic Value Chain can be defined as:

artones

a. The sales and marketing techniques used to increase customer satisfaction

Tactics a company uses to ensure timely delivery of information to their target markets

b. A secondary activity designed to provide support to a firm's value chain

c. Any activity performed by a company to provide follow-up to customers after a sale

d. Any activity performed by human resources to ensure organizational members are provided with sufficient support

28 Which of now employees should act or what they believe is good and true are examples of what method of spreading corporate culture?

a. stories and myths

b. Rituals and routines

c. Norms and values

d. Reward systems

29 The low likelihood of any one division's perspective becoming dominant due to the fact that all depart

a. moan structure?

b. Functional structure

c. Batch structure

d. Matrix structure

e. Product structure

30 A geographic Structure is an example of what broader category of company structures?

selectone

a. Divisional structure

b. Batch structure

c. Functional structure

d. Matrix structure

31 Which is the main benefit of a functional organizational structure?

select one.

a. People in the same region are working together

b. It allows employees to provide better customer service than other structures

c. People with the same training work together in the same department

d.It encourages communication across department lines

32 In the straight pin manufacturing factory, Adam Smith studied

select one:

a. How employee pay influences motivation

b. How organizational structure influences productivity

c. How leadership influences efficiency

d. How to make the sharpest pins

33 A common structure employed by companies with a corporate level strategy that includes diversification into more than one industry is

Select one

a.Product structure

b. Batch structure

c. Matrix structure

d. Functional structure

34A product structure is an example of what broader category of company structures?

selectone:

a.Functional structure

b. Production structure

c. Matrix structure

d. Divisional structure

35 What type of organizational structure usually has a higher level of productivity and has a lower level of jobs

a. Divisional structure

b. Batch structure

c. Geographic structure

d. Sequential Structure

36 signals of how employees should act or what they believe is good and true are examples of what method of spreading corporate culture?

a. stories and myths

b. Rituals and routines

c. Norms and values

d. Reward systems

37 when a company acquires a company in another industry that is related to core business

This is know as

a. Conglomerates diversification

b. Concentric diversification

c. A generic strategy

d. A set strategic direction

e. None of the above

38 When a company never takes a stand for any strategy and ends up on the border between a low cost or differentation strategy it is what type of strategy?

a. Undecided

b. On the fence

c. Stuck in the middle

d. Flip-flopping