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21) In single-server waiting line analysis, if the mean arrival rate and the mean service rate decrease by the same proportion of their original amounts,

21) In single-server waiting line analysis, if the mean arrival rate and the mean service rate decrease by the same proportion of their original amounts, then the amount of time a customer must wait in line will: a) Decrease proportional to the changes in the individual values b) Not enough information to determine the direction of change c) Remain unchanged d) Increase e) Decrease

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