21. Some business communicators try to manipulate their receivers by using 22. An ethical 23. Group member behaviour. tactics. involves choosing among conflicting alternatives that aren't clear-cut. are informal standards of conduct that members share and that guide 24. Team members express all options and discuss the pros and cons of the team task in the phase of group development. 25. During the stage of the composition process, you define your purpose, analyze your audience, and select the channel and medium for the message. 26. An ethical, and doing it anyway. involves making an unethical choice when knowing that it is wrong 27. When you put your idea into a message that your receiver will understand, you are the message. 28. In an email message, "ee" refers to 29. In writing, a team of writers works together to produce a single document. 30. During the completing phase you need to evaluate content and edit and rewrite for conciseness and clarity. 31. To capture your audience's attention, make sure your informative. readability, then is compelling and