21) When a systems vendor provides both the software and hardware needed to run a system as a package, this is known as A) a turnkey system. B) cloud computing. C) an application service package. D) canned software.

22) Identify one major drawback that is frequently associated with canned software. A) A commercial software development company develops it. B) Canned software is sold on the open market to a broad range of users with similar requirements. C) Canned software may not meet all of a company's information or data processing needs. D) Canned software may offer easy availability and lower costs.

23) The reasons for ________ are to simplify the decision-making process, reduce errors, provide time savings, and avoid potential disagreements. A) leasing B) outsourcing C) prototyping D) sending out a request for a proposal

24) Identify the system below that end users should not be allowed to develop. A) a payroll processing program B) a program that performs "what-if" statistical modeling C) developing an application using prewritten software such as a spreadsheet or database system D) preparing a schedule or list such as a depreciation schedule

25) Identify one of the primary risks associated with end-user computing below. A) IS personnel will not have enough work to do if users develop their own systems. B) Systems that have not been adequately tested may be implemented. C) System costs may skyrocket. D) System development time may increase substantially.

26) Which of the following is not a benefit of outsourcing? A) access to greater expertise and more advanced technology B) greater control C) improved development time D) lower costs

27) Which of the following were CASE tools not designed to do? A) replace skilled designers B) plan, analyze, design, program, and maintain an information system C) automate important aspects of the software development process D) enhance the efforts of managers in understanding information needs

28) In which phase of the SDLC does developing a general framework for implementing user requirements occur? A) conceptual systems design B) implementation and conversion C) operations and maintenance D) physical design

29) Which of the following lists represent the sequence of elements in developing the conceptual design specifications? A) input, data storage, processing procedures and operations, and output B) input, output, data storage, and processing procedures and operations C) output, data storage, input, and processing procedures and operations D) processing procedures and operations, input, data storage, and output

30) Deciding how often a certain report should be provided to users is part of which conceptual design specification element? A) data storage B) input C) output D) processing procedures and operations