3.1 To have a skilled workforce, people need to be trained. In South Africa, training and development in organisations can prove challenging for various reasons. Using the PESTLE Analysis tool, briefly outline the South African training and development environment. (18 marks) 3.2 If a company wants to be a leader in their field, they will have to turn to training and development, to ensure that current employees have the right skills for the right job. List and identify the advantages and external incentives there are for companies to train and develop their staff. (7 marks) Question 4 [25 marks] Imagine you are the newly appointed Human Resource Manager: Training and Development for Coca-Cola. One of the first deficiencies in the current human resources system at Coca-Cola you notice is that there is a strong emphasis on performance appraisal and rewards. In contrast, other aspects of human resources development (HRD) are neglected or are completely absent. You approach the Director: of Human Resource Management with this problem. The Director: Human 4 Resource Management instructs you to compile a report in which you make proposals for a more holistic HRD system. Fictitious scenario Required: In the form of a diagram, provide the framework for a more holistic system for HRD. Provide a brief discussion of each subsystem of your proposed HRD to the Director: of Human Resource Management.