22. Based upon the 2017 SIM Trend Study the industries with the highest percent of IT spending were a. Retail / Wholesale b. Education/ Government c. Financial Services/Not-for-Profit/IT Hardware&Software d Automotive / Energy e. None of the above Chapter 4: IT Scope and Strategy 23. According to PSG textbook which of the following are referred to as the two primary a. Help desks and CMDBs b. ERP & TPS systems c. IT Assets and IT Capabilities d. Hardware and People 24. According to the PSG textbook, what are the 3-sides of the IS Strategy Triangle? a. IS Strategy, Organizational Strategy, and Business Strategy b. Safety, Security, Costs c. People, Places and Things d. Hardware Strategy. Software Strategy, and Data Strategy 25. Which of the following are included in the Porter Competitive Forces Model? a. b. C. d. e. Threat of New entrant Threat of substitute products Competitors in you industry Buyers bargaining power All of the above 26. Which of the following generally exhibit scales of economy as the firm size increases: a. ERP systems b. Management team c. Purchasing d. All of the above 27. Which of the following generally do not exhibit scales of economy as the firm size a Help desk infrastructure b. ERP systems c. Large, diverse Networks d. None of the above 28. Within the IT (Maslow) Hierarchy of Needs, were does Operations & Infrastructure appear? a. Level 1; Physiological Needs b. Level 2 Safety and Security c Level 5: Self Actualization d. Level 4: Esteem and respect 22. Based upon the 2017 SIM Trend Study the industries with the highest percent of IT spending were a. Retail / Wholesale b. Education/ Government c. Financial Services/Not-for-Profit/IT Hardware&Software d Automotive / Energy e. None of the above Chapter 4: IT Scope and Strategy 23. According to PSG textbook which of the following are referred to as the two primary a. Help desks and CMDBs b. ERP & TPS systems c. IT Assets and IT Capabilities d. Hardware and People 24. According to the PSG textbook, what are the 3-sides of the IS Strategy Triangle? a. IS Strategy, Organizational Strategy, and Business Strategy b. Safety, Security, Costs c. People, Places and Things d. Hardware Strategy. Software Strategy, and Data Strategy 25. Which of the following are included in the Porter Competitive Forces Model? a. b. C. d. e. Threat of New entrant Threat of substitute products Competitors in you industry Buyers bargaining power All of the above 26. Which of the following generally exhibit scales of economy as the firm size increases: a. ERP systems b. Management team c. Purchasing d. All of the above 27. Which of the following generally do not exhibit scales of economy as the firm size a Help desk infrastructure b. ERP systems c. Large, diverse Networks d. None of the above 28. Within the IT (Maslow) Hierarchy of Needs, were does Operations & Infrastructure appear? a. Level 1; Physiological Needs b. Level 2 Safety and Security c Level 5: Self Actualization d. Level 4: Esteem and respect