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22. What is the primary goal of capacity planning in operations management? a) To maximize demand b) To minimize production costs c) To match

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22. What is the primary goal of capacity planning in operations management? a) To maximize demand b) To minimize production costs c) To match production capacity with demand d) To optimize employee performance 23. Which type of quality control tool is used to separate the vital few from the trivial many in terms of problems or causes? a) Control chart b) Ishikawa diagram c) Pareto chart d) Scatter plot

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