2.3 Collect data and analyse areas for improvement in supply chains, and operational and service systems AREAS FOR IMPROVEMENT Supply Chain: System / Process Name Data Source Mention how primary and secondary data was collected. Primary Data Secondary Data Improvement Area Improvement Analysis Operational System: System / Process Name Data Source Mention the details for primary and secondary data collected. Primary Data Secondary Data Improvement Area Improvement Analysis Service System: System / Process Name Data Source Mention the details for primary and secondary data collected. Primary Data Secondary Data Improvement Area Improvement Analysis