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23. Which of the following refers to a person's ability to think in the abstract, to diagnose and analyze different situations, and to see beyond

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23. Which of the following refers to a person's ability to think in the abstract, to diagnose and analyze different situations, and to see beyond the present situation? Human relations skills Decision-making skills Conceptual skills Production skills 24. What are the tangible and intangible qualities that a company builds into its products ? Features Requirements Benefits Safety devices

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