24 A chain of cause-and-effect relationships that appropriately links the four balanced Scorecard perspectives is: for Select one: O a high return on investment causes customer loyalty that results in skilled production workers that improve process quality Ob skilled production workers help to produce process quality that results in customer loyalty that helps to increase return on investment Occustomer loyalty results in a high return on investment that results in the ability to attract skilled production workers that improve process quality Od improved process quality results in a high return on investment that causes customer loyalty that results in the ability to attract skilled production workers