2.4 You are hired as a consultant to evaluate the costs below and to make recommendations to management. Not evaluated R1 985 R 3 856 Lost goodwill Spot checking Defective products Process engineering plant Product redesign Customer policy changes Engineering scrap R 40 365 R 8 549 Not evaluated R 18 565 R6 480 R 130 255 R 120 563 R 23 500 Line 2 inspection Process engineering corporate Consumer adjustments Quality training Receiving inspection Downgrading products Non engineering scrap Line 1 inspection R20 777 R 1 789 632 R 175 899 R 5439 2.4.1 Categorize the costs, compute the ratios of prevention to failure costs, appraisal to failure costs and prevention and appraisal to failure costs (Show all calculations). (3) 2.4.2 Compute the proportion of prevention, appraisal and failure costs to total costs and identify strategies for reducing the failure costs (Show all calculations)