25 1 point When evaluating performance, you should focus more on_ _than O Process; outcomes Traits; behaviors Behaviors; traits OO Outcomes; process 26 1 point You're feeling happy before you meet with your work team; after the meeting, your whole work team feels happy too; this illustrates O Emotional labor O Positivistic spillover Emotional contagion O Being part of a great team 27 1 point A CEO invests $2.6 million to develop a new technology that proves to be a dead end; if the CEO blames the failed investment on "the incompetent VP of R&D", the CEO is guilty of O Overconfidence Availability bias Anchoring bias Fundamental attribution error Confirmation bias 28 1 point According to expectancy theory, expectancy refers to Probability of expecting a particular outcome Confidence that an outcome is achievable Probability that effort will result in an outcome O Desirability of an outcome