25 33 Fin Read the following scenario and explain how Herzberg's motivator-hygiene model could be helpful to Katie in developing an intervention to cope with absenteeism and turnover, as well as the declining quality and productivity problems. Be sure to clarify any assumptions that you make in developing your answer. Katie was just promoted to manager of Snow Mountain Water Company. Her predecessor was replaced due to a large increase in absenteeism and turnover that developed in the department over the previous two years. As might be expected, the absenteeism and turnover led to a marked decline in quality and productivity, which has hurt revenues and alarmed company management. Katie has been told that her major goal in managing the department should be to initially stabilize the work force by reducing absenteeism and turnover, and then attempt to increase the productivity and quality of the unit's work. She has been asked to come up with a plan to accomplish these goals, which is to be presented to top management within sixty days. 1 PO > F FI TY