25 A "distillation of the most important KPI's" is called a ___? a. Scorecard b. Benchmark c. Metric d. Dashboard 26. When we study the best run companies in a specific area can be very beneficial in terms of setting things such as salary, training levels, desired turnover rates, and so forth. We call this activity____? a Benchmarking b. Score-carding c. Metrics Generation d. Strategy