28. Evaluating individual job performance as a basis for making objective personnel decisions is a a. performance anxiety b. performance degradation C. performance appraisal d. work stress e none of the above 29. Chapter ten teaches us that both present and future employees are human that need to be developed to the fullest potential. a. manifest b. capital c. EBITA d. flotsam e. all of the above 30. The interpersonal transfer of information and understanding from one person to another is a inflection b. a relationship C. communication d. a directive e. all of the above 31. In low- cultures, the verbal content of the message is more important than the medium through which it is delivered a. concept b. contrast C. context d. couture e, priced 32. In high _cultures, the setting in which the message is delivered is more important than the literal words of the message. a. gorgon b. density C. couture d. context e. priced 33. Information and issues that are keys to organizational success are discussed and explained in the following communication strategy a. show & tell b. underscore & explore c. feedback d. noise e. telepathy 34. The is the informal and unofficial communication system in an organization. a. mine field b. grape press c. text system d. grapevine e. amalgamated 35. Facial expression, gesture, posture are all types of a. symptoms b. bodylanguage c. body doubled. D. doppelganger e. esp 36. Sending work to and from one's office via a computer while working at home is the definition of a. texting b. television c. tensioning d. telecommuting e. transforming 37. As part of the process in becoming a better communicator is it useful to summarize what the speaker said to show we are listening effectively? a yes b.no 38. To conduct meetings more effectively is it helpful to distribute an agenda prior to the meeting for everyone you invited to the meeting to read? B.no A, yes