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28. ______ is a process of extensive exploration of data stored on the Web to identify and categorize the views expressed in a part

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28. ______ is a process of extensive exploration of data stored on the Web to identify and categorize the views expressed in a part of the text. The intended outcome of this process is to assess the consumers' attitudes toward a particular product or company. O Online Surveys Data Sentiment Analysis O Observation/online ethnography O Online Focus Groupd

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