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28. What is the purpose of the ''diagnosing'' step of the IDEAL model? 1) Figuring out where the company is and where it wants to

28. What is the purpose of the ''diagnosing'' step of the IDEAL model? 1) Figuring out where the company is and where it wants to be. 2) Reviewing successes and failures of the program. 3) Setting the goals that the organization hopes to accomplish. 4) Implementing action steps for the pre-determined plan

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