2A: Six Sigma Metrics - Individual Assignment (IAP - 10 points) After reviewing the overview and background information, the respective readings and videos, and the additional information from the customer, you and your team have a discussion with your team's Black Belt John Processguru. Based on the daily estimates of the number of deliveries, the percentage of deliveries that were lost, and 4 process steps (making pizzas, cooking pizzas, packaging pizzas, and delivering pizzas - consider these are like process steps), for the overall / combined total 6 Sigma Metrics. Please follow the instructions in IAP 2-1 6 Sigma Metrics