2.Some years ago, Wells Fargo was caught up in a far-reaching and devastating scandal. Top-level executives wanted
Question:
2.Some years ago, Wells Fargo was caught up in a far-reaching and devastating scandal. Top-level executives wanted to increase the number of accounts and credit cards opened through the bank, so they set high quotas for bank tellers and bankers. In order to meet those quotas, employees began engaging in unethical behavior by convincing bank customers to open accounts and credit cards that they really didn't need or want. Some employees reported the problem to their managers, but the unethical practice continued, even though the organization's code stated that bank employees should operate in the best interest of the customers. Of the following, which is the most likely explanation of this widespread problem?
A) The organization's culture favored financial performance over ethical behavior.
B) Wells Fargo must not have had an ethics committee overseeing company ethics.
C) The organization's code didn't clearly explain the appropriate behavior in this situation.
D) Wells Fargo must not have had an ethics hotline set up to guide behavior.