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3 1 4 . A technician receives a help desk ticket from a user who is unable to update a phone. The technician investigates the

314. A technician receives a help desk ticket from a user who is unable to update a phone. The technician investigates the issue and notices the following error message: Insufficient storage space While analyzing the phone, the technician does not discover any third-party' applications or photos. Which of the following is the best way to resolve the issue?
A. Exchange the device for a newer one.
B. Upgrade the onboard storage
C. Allocate more space by removing factory applications
D. Move factory applications to external memory.

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