3 . 1 Summercar Sdn . Bhd . is a car company producing steering wheels. She wishes...
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Summercar Sdn Bhd is a car company producing steering wheels. She wishes to reduce or eliminate quality problems received from the customers. Table summarizes these customer quality concerns, their frequency of occurrence and the estimated cost each time it happens.
Table I: List of quality concerns
tableQuality Con,,tableOccurringFrequencyUneven or or offcenter steering wheel,tableNiv occurreCracked or damaged steerinoe texture,
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