Question
3 (2.5 points) The following are a listing of a company's objectives for its balanced scorecard: Objectives. Increase employee satisfaction Increase number of repeat customers
3 (2.5 points) The following are a listing of a company's objectives for its balanced scorecard: Objectives. Increase employee satisfaction Increase number of repeat customers Increase return on assets Increase customer satisfaction Increase % of employees trained on new process Improve quality of products produced Increase profit margin % Reduce time from product development to market Increase research & development investments Increase gross margin % Which of the following objectives would be included in the company's internal business process perspective? Increase number of repeat customers Improve quality of products produced Increase return on assets Increase employee satisfaction
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