Question
3. An important part of the customer service responsibilities of a cable company relates to the speed with which trouble in service can be repaired.
3. An important part of the customer service responsibilities of a cable company relates to the speed with which trouble in service can be repaired. Historically, the data show that the likelihood is 0.84 that troubles in a residential service can be repaired on the same day. Use the binomial formula to calculate.
a. For the first five troubles reported on a given day, what is the probability that: All five will be repaired on the same day?
b. For the first five troubles reported on a given day, what is the probability that: Fewer than two troubles will be repaired on the same day?
c. For the first five troubles reported on a given day, what is the probability that: At least 3 troubles will be repaired on the same day.
d. Find the mean number of troubles repaired on the same day?
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