3. Decision-Making Steps Kanha is a student at the University of Tennessee who recently got his first F. Now he has to make a decision about how to get his grades back up. Having recently taken a class on decision making, Kanha decides to follow the six-step process for deciding what to do. What problem is Kanha most likely to face during the diagnosis and analysis of causes step in the decision-making process? Jumping to solutions before understanding the problem Neglecting to gather information on whether or not the plan was successful O Satisficing, or choosing the first solution that works, not the best solution Not having the time to take all of the steps outlined in his plan Jill is a manager at Motorola who has lost five of her employees last year. Now she has to make a decision about how to retain the employees on her team. Having recently taken a class on decision making, Jill decides to follow the six-step process for deciding what to do, What problem is Jill most likely to face during the implementation of chosen alternative step in the decision-making process? Not having the time to take all of the steps outlined in his plan Not being aware enough of things going on around him to see where problems and opportunities exist Considering only "tried and true" solutions without creating new possibilities O Satisficing, or choosing the first solution that works, not the best solution