3) Determine the utilization and efficiency for each of these situations: A loan processing operation processes an average of 7 loans per day. The operation has a design capacity of 10 loans per day and an effective capacity of 8 loans per day. A furnace repair team services an average of 4 furnaces per day. The design capacity is 6 furnaces a day and the effective capacity is 5 furnaces per day. a. b. Total number of defectives Total number of observations p(1-p)