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3. During this COVID-19 pandemic era, Salmah's business is booming. While others have suffered losses from the reduction of volumes in sales, Salmah's sales, however

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3. During this COVID-19 pandemic era, Salmah's business is booming. While others have suffered losses from the reduction of volumes in sales, Salmah's sales, however are sky-rocketing. Her online business which were set up a few years back, with the help of Reihana, has received large numbers of orders. She is very happy to receive advice from Raihana to concentrate on business selling various type of masks and sanitizers. However, she has problem keeping track of the large number of orders she received from her customers. For the past few weeks, she received more and more complaints from her staff stating that they do not have enough goods in hand to cater large volume of orders. There are also events where some customers received wrong items, wrong amount, or shipments were sent to different addresses. Thus, this lead to some cancelled orders by her customers. When she started her business a few months ago, she kept her customers details in a simple spreadsheet. When her business grows, she needs to properly manage not only her customers' details but other relevant information for her business transactions. Upon hearing Salmah's problem, Raihana suggest some recommendations. She has heard of database before and suggested for Salmah to find someone who knows and can create a database for her business. REQUIRED: a. As someone who has knowledge in creating databases, you are required to discuss about the database that should be created for Salmah's business. Your discussion should include the definition of database, the benefit (any five) of such database and what information should Salmah retain for her masks and sanitizers business. List any seven (7) information to be retained

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