3. Feature-Beneft Selling is as follows: A. helping a customer pick out a produd at C. matching the features of each product work. to a customer's needs and wants. B. is a dosing technique D. not real 4. Obtaining the customer's positive agreement to purchase is as follows: A. closing the sale C. presenting the product B. overcoming objections D. suggestion selling 5. Educating the customer on the features and benefits of the product is: A. feature and benefit seling C. presenting the product B. determining needs/dassifying the D. none of the above customer 6. You are employed in the shoe department at SM. The customer you're working with adores the fashionable shoes you showed them but is hesitant to make the purchase due to the high price. What selling technique would you employ to aid in the sale? A. Close the sales C. Find prospects B. Develop a long-lasting relationship with D. Manage customer inquiries and customers objections 7. When it comes to closing the sale, the "Which" method is when: A. A customer has an issue. C. A customer needs help overcoming an B. A customer is choosing between two obstade products D. None of the above 8. Using selling to satisfy customers' needs or desires should ensure that both the salesperson and the business benefit in the long run. A. Increased retums c. Repeat business B. Quick profits D. Gain sales 9. What is the selling step, that necessitates customer segmentation based on the entrepreneur's preferred demographics, psychographics, behavior, and geography? A. Close the sales C. Find prospects B. Develop a long-lasting relationship with D. Manage customer inquiries and customers objections 10. A type of presentation in which the sales representative reads from a script and the presenter memorizes each line. A. Formula selling c. Need presentation B. Canned presentation D. Stimulus response