3 In relation to the management of conflict, which of the following approaches will maximise the prospect of consensus? A Acceptance B Negotiation C Avoidance D Assertiveness (2 marks)

4 Darragh has been appointed to the management team of a professional football club. His role includes coaching, mentoring and counselling young players who have just signed contracts with the club for the first time. The following are his main activities: 1 Helping the young players to settle in during their first week 2 Identifying each players key skills and encouraging them to develop new skills 3 Advising the players on addressing personal issues, such as managing their finances 4 Helping the players to anticipate opponents reactions Which of the following matches the correct role to carry out in each of the four activities?

A 1. Mentor 2. Counsellor 3. Coach 4. Counsellor B 1. Mentor 2. Coach 3. Counsellor 4. Coach C 1. Mentor 2. Coach 3. Counsellor 4. Mentor D 1. Counsellor 2. Mentor 3. Coach 4. Counsellor