3. In the first course, we learned that FDA does not require companies to scan all sources of social media to become aware of complaints and adverse events (it is virtually impossible to scan all social media outlets in every country and language). However, companies are required to investigate complaints and adverse events once they become aware (and companies are generally scanning the most widely used sources of social media). Imagine you find a complaint posted on Facebook or twitter related to your product. Describe the challenges you would have in investigating the validity and root cause of the purported product failure