3) Name the various pieces of Legislation that can impact both the Patient and Organization?

4) What issue arose in Hospital's that was the precipitator to make Patient Safety a priority and give an example?

5) What is the legislation that all Hospitals in Ontario must adhere to when reviewing complaints and provide an example of a complaint or issue that meets that threshold?

6) Name three (3) indicators in how Quality is aligned with a Hospital?

7) From the NBRHC Complaint data information, provide three separate categories and a possible example of each?

8) When looking at Quality improvement and initiatives of Hospitals (i.e.: NBRHC Linking Quality, Patient Centered Care and Decision Making), provide three examples of how an organization receives quality data and input into their quality improvement plan (QIP) ?

Answer above questions in detail and 7th and 8th questions with examples?