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3. (Optional) Suppose that Berk- shire Toy Company adopts a balanced scorecard (BSC) to mea- sure its performance. What per- formance dimensions are typl- cally

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3. (Optional) Suppose that Berk- shire Toy Company adopts a balanced scorecard (BSC) to mea- sure its performance. What per- formance dimensions are typl- cally included in a BSC? What specific performance measures "indicators) might be included in the scorecard? For useful back- ground information on BSCs, see Forsythe et al. (1999, 13-18)

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