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3 Questions employing elements in Course LPs and Video materials You as a mid- level business manager working in the parcel delivery business with many

3 Questions employing elements in Course LPs and Video materials

You as a mid- level business manager working in the parcel delivery business with many full and part-time workers.

Due to the Pandemic, you are presented with a significant employee salary problem that must be promptly solved or the company may suffer labour unrest.

Your mid-sized company has a union shop but works on a low- margins. Look at the various creative thinking approaches that we have touched upon in class, for a plan to address the issues.

  1. What questions must you ask in order to identify and solve the problem or challenges? (6%)
  2. Select a linear problem-solving approach you would employ to advise senior administration on how to address the problem and why? Provide the CPS steps in your thinking. (7%)
  3. Select one of 3 lateral problem-solving approaches to solve the same problem: either the SCAMPER, 6 HATS or DESIGN THEORY approaches that we have discussed in class this term. (7%

Walk through your process in detail, justifying your choices as well as your solutions from the approach and class materials.

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