Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

a. Pareto chart. 3. During the past month, a customer-satisfaction survey was given to 200 customers at a local fast-food restaurant. The following complaints

   

a. Pareto chart. 3. During the past month, a customer-satisfaction survey was given to 200 customers at a local fast-food restaurant. The following complaints were lodged: Complaint Number of Complaints Cold Food Flimsy Utensils Food Tastes Bad Salad Not Fresh 105 20 10 94 15 Poor Service Food Greasy Lack of Courtesy Lack of Cleanliness 5 25 Create a Pareto chart with this information. b. Histogram. Class-Interval Frequency 0-10 4. 10-20 20-30 7. 30-40 14 40-50 16 50-60 14 60-70 70-80 6. 80-90 1- Draw the shape and explain it? 2- Calculate the mean? 3- Calculate the standard deviation?

Step by Step Solution

3.40 Rating (162 Votes )

There are 3 Steps involved in it

Step: 1

Solition 2 ducenting Avotange Cold Jood Salad Not fesh Lack of hanliness data in ding o... blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Managing Supply Chain and Operations An Integrative Approach

Authors: Thomas Foster, Scott E. Sampson, Cynthia Wallin, Scott W Webb

1st edition

132832402, 978-0132832403

More Books

Students also viewed these Accounting questions

Question

Explain Forward SG

Answered: 1 week ago

Question

In what ways does a supplier scorecard help the supply manager?

Answered: 1 week ago

Question

=+b. What proportion of all PCBs are defect-free?

Answered: 1 week ago