3 Task Managing Lessee relationships 1

You (the learner) manage lessee relationships. Mr Smith is an owner of a pharmaceutical firm. He has recently given an expansion to his business. Mr Smith intends to lease land of about 55000 square feet to build his warehouse, which is going to serve as a new storage facility from where the company can transport its products to the different cities. You, as a real estate agent, have been given a job to consult the lessee in order to clarify his needs and expectations. Provide the lessee with the terms and conditions of the lease and plan property occupation once the lessee has accepted the terms and conditions. Schedule process for collecting rent and outgoings according to agency requirements. Secure and maintain lease documents. Submit a video showing all the above-mentioned tasks for the assessment. Use this template to record details of the process.
Learner Name
Real Estate Agency name
Date
Name of the landlord
Name of the Client
Nature of real estate business (for example Land settlement/ purchasing or selling land or property/ leasing land or property )
What other stakeholders will be involved
What legal/industry requirements are relevant to this real estate business
Were any of the following undertaken? (If so provide details)
What process did you use to clarify client and real estate requirements
How did you schedule the process for collecting rents?
Details of seeking specialist advice in negotiating terms and conditions of the lease agreement
Signing agency documents
Communication with stakeholders
Record keeping of all the documents
Conflict resolution
Provide details of processes scheduled to collect rent
Conclusion of the deal
Based on your conclusions, what recommendations would you make to your organisation to ensure future compliance and ethical operation?
Recommendations:
Your name		Date
Your Signature

Managing Lessee relationships 2

You (the learner) manage lessee relationships. Ms Jones owns a guest house comprising of 10 rooms, a kitchen, a car porch and a big backyard. You have been given a job to manage payments from guests and outgoings in the form of maintenance charges and other amenities. Conduct property inspection after regular intervals and document inspection results and actions taken accordingly. Submit the inspection report in written form and a video depicting all the above-mentioned tasks for the assessment. Use this template to record details of the process.
Learner Name
Real Estate Agency name
Date
Name of the landlord
Name of the Client
Nature of real estate business (for example Land settlement/ purchasing or selling land or property/ leasing land or property )
What other stakeholders will be involved
What legal/industry requirements are relevant to this real estate business
Were any of the following undertaken? (If so provide details)
Feedback from guests
Lessees' issues
How have these issues been resolved?
Management of rents and outgoings
Property inspection details
Communication with stakeholders
Record keeping of all the documents
Usage of key register
Conflict resolution
Provide details of the communication technique you used to resolve lessees' issues
Provide details of property inspection and actions taken
Based on your conclusions, what recommendations would you make to your organisation to ensure future compliance and ethical operation?
Recommendations:
Your name		Date
Your Signature

Managing Lessee relationships 3

You (the learner) manage lessee relationships. Mr Smith has taken a building in Springvale on lease. The building is comprised of 05 floors, each floor containing ten offices. Mr Smith's company occupies only 03 floors while the top two floors are vacant which he intends to sublet to some other company. As a real estate agent, you have been given a job to respond to the request of subleasing by gaining lessor's approval for subletting and implementing the required process. At the end of the lease term, you have to coordinate negotiation for the renewal of the lease on behalf of the lessee. Facilitate the exercise of options with the lessee according to lease requirements. Use this template to record details of the process.
Learner Name
Real Estate Agency name
Date
Name of the landlord
Name of the Client
Nature of real estate business (for example Land settlement/ purchasing or selling land or property/ leasing land or property )
What other stakeholders will be involved
What legal/industry requirements are relevant to this real estate business
Were any of the following undertaken? (If so provide details)
Request lessor for subletting
Lessees' issues
How these issues have been resolved?
Management of rents and outgoings
Property inspection details
Communication with stakeholders
Record keeping of all the documents
Usage of key register
Conflict resolution
Provide details of the communication technique you used to resolve lessees' issues
Provide details of property inspection and actions taken
Based on your conclusions, what recommendations would you make to your organisation to ensure future compliance and ethical operation?
Recommendations:
Your name		Date
Your Signature