3. Understanding reasons for exclusion is the first step to ensuring that out-group issues are put to rest.

True or False

4, In what way can out-groups positively affect a team?

add energy to groups

increase adherence to group norms

promote a sense of community

help reduce groupthink

5, Understanding reasons for exclusion is the first step to ensuring that out-group issues are put to rest.

True

False

6, Leaders can use the communication technique of support to show a team member that she or he is not alone.

True

False

7, Outliers have not always been eager to self-exclude.

True

False