3. Which statement about mediation is correct? a. The mediator's decision is legally binding. b. The Mediator is a neutral third party whose task is to suggest a compromise that will get the negotiations moving ahead. c. all of the above d. The mediator is appointed by management.

4. What are the steps in the forecasting and budgetary process?

5. ____ refers to a longer-term assessment of the stability of the organization.