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3. Write an action plan to manage the complaint and potential conflict, which may include both internal and external networks and support services. The aim
3. Write an action plan to manage the complaint and potential conflict, which may include both internal and external networks and support services. The aim of the plan is to ensure that the issue is resolved promptly or referred to relevant personnel. Refer to the Gelos grievance procedure and Gelos disputes procedure to help create the plan
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Experiencing MIS
Authors: David M Kroenke, Randall J Boyle
7th Edition
0134402197, 9780134402192
