3.1: Obtains accurate and relevant information through listening, interviewing, and discussing

a) Describe a time when you obtained accurate and relevant information through listening, interviewing, or discussing. What actions did you carry out to " obtain this information?

b) What did you learn from this experience and how did your organization benefit from your learning?

c) How will you build upon what you have learned going forward?

3.2: Writes and speaks to enhance work performed

a) Describe a time when your communication, either written or oral, enhanced your work. How did it do so?

b) How did your organization benefit as a result?

c) What did you learn from this experience and how will it influence your future behaviour?

3.3: Adapts communications to meet audience needs

a) Describe a time when you adapted your communication to meet the needs of a specific audience. What steps did you take in order to do so?

b) What would have been the result had you not taken these steps?

c) How will you behave when faced with a similar situation in the future?