31. Since a business can't be all things to all customers, it should identify what? A. Mission statement B. Target market C. End user D. Vertical marketplace

In simple terms, what does risk assessment ask? A. What can go wrong? B. How likely is it to go wrong? C. What are the possible consequences if it does go wrong? D. All of the above

Spoofing is the forging of the return address on an e-mail so that the e-mail message appears to come from someone other than the actual sender. True False

A group of small restaurants have formed a buying group so they increase the volume thus giving all of them a higher discount. This is an example of? A. mass customization B. demand aggregation C. reverse auction D. none of the above Enterprise systems are used by which of the following? A. Employees B. Customers C. Suppliers D. All the above

Organizations need to defend themselves against computer crimes: A. Inside the organization B. Outside the organization C. All of the above D. None of the above

Benchmarking is used to improve an IT system performance. True False

First Bank has all of its account information store in the company mainframe. This is an example of a centralized infrastructure. True False

15. Which of the following provides the use of software application over the internet for a fee? A. Application Service Provider B. Software Application Supplier C. Software Resources Provider D. Software Application Provider

4. What is the next major threat to cell phones? A. Biometrics B. Storage of data C. Mobisodes D. Viruses