31) The benefit of understanding the boundaries applicable to your work role is that this: helps to reduce your stress and uncertainty enables your supervisor to more easily measure performance helps you to know what you are expected to do in your role all of the above 32) Unethical conduct by a co-worker should be reported in the first instance to: your supervisor external agencies members of senior management the police 33) A conflict of interest should be addressed by: disclosure, so that the conflict of interest is known abstaining from decisions that need to be made removal, so that the conflict of interest does not exist combinations of the above 34) Every unfavourable incident with legal and ethical implications should be analysed to determine: required modifications to policies and procedures continuous improvements both A and B who was at fault, so as to determine required remedial actions 35) New, improved work practices should undergo a Deming cycle based around the following process: do, check, act, plan act, do, check, plan check, plan, act, do plan, do, check act