#31.

What is the difference between a programmed and a non-programmed decision?

#32.

What categories of information does the current Hospitality award in Australia of work provide? Mention at least six.

#33.

Complete the table with information about hours and conditions of work. The first one has been done for you as an example.

Weekly hours for full time employment 38 days

Paid personal/carer's leave

Regular employer contribution as a percentage

Minimum loading on the ordinary hourly rate of pay for all standard hours

Loading for work performed Monday to Friday between 7.00 am and 7.00 pm for casual employee

#34.

List 4 ways a manager can ensure all staff follow OHS/WHS procedures in the workplace.