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311 systems have the potential to improve government efficiency by: Question 31 options: increasing the phone-answering duties of government workers. preventing public managers from monitoring

311 systems have the potential to improve government efficiency by: Question 31 options: increasing the phone-answering duties of government workers. preventing public managers from monitoring the volume and types of calls received. increasing the frequency of non-emergency calls to 911. allowing for quicker government responses (e.g. inclement weather)

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