32. For businesses facing complex and turbulent business environments a. Goals and objectives that are uncertain prevent opportunism b. Traditional strategic controls are usually inappropriate. c. Complacency about predetermined milestones can prevent adaptability. d. Detailed plans are needed to maintain order. 33. The benefits of continuous monitoring include: a. Enhancing the organization's ability to respond with speed and flexibility. b. Replacing the time-consuming process of organizational learning. c. Dramatically altering the organization's response to its competitive environment. d. All of the above. 34. The late Sam Walton, founder of Wal-Mart, used to give pep rallies at local Wal-Mart stores. What purpose did this serve? a. It was used to remind employees of Wal-Mart's rules and regulations. b. It helped reinforce and sustain Wal-Mart's culture. c. It demonstrated to employees the importance of articulating explicit goals and objectives. d. It made Wal-Mart's reward system very explicit. 35. When countercultures emerge that have shared values opposite from the dominant culture of an organization: a. Organizational cohesiveness increases. b. Information is shared rather than hoarded. c. Individuals begin working at cross purposes. d. Individuals gain insights into overarching goals and objectives. 36. All of the following are types of information that a firm is required to disclose except a. Quarterly and annual filings of financial information. b. Stock trading by insiders. c. Details of new products under development. d. Details of executive compensation packages