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32. Superior Furniture, a privately held small manufacturer for over 50 years have made the decision to go public. Company leadership is fully aware that

  1. 32.Superior Furniture, a privately held small manufacturer for over 50 years have made the decision to go public. Company leadership is fully aware that once the company goes public, the shareholders will expect strong sales performance regularly. If the sales manager want to look at the length time that it takes from the first contact to closing the sale, what analysis should he complete?
  • Sales lead reports
  • Sales rep weekly contact reports
  • Sales pipeline
  • Customer profile reports

33.Top Gun, a global athletic clothing manufacturer has identified sales opportunities in the EMEA region. The sales leader is reluctant to go after the business because of the current sales process. The sales leadership team have decided to analyze their sales processes and customer base. What's one of the questions the team should consider when determining the makeup of the ideal accounts?

  • What happens on sales calls?
  • Where are the customers located?
  • What do the sales team say about the accounts?
  • What do these customers look like?

  1. 37.Diane, a sales rep for Candy Coated Lights, is meeting with her boss to develop her Individual Development Plan (IDP) for the year. Her goal is to become a top-performing sales representative in two years. What is one key area that Dianne should include in her development plan?
  • Improve communication skills
  • Develop negotiation skills
  • Develop larger network
  • Increased product knowledge

  1. Tina is the HR business partner for the sales division of a large textile manufacturer. She just received notification that the sales leadership team has approved the addition of five new sales representatives. She is concerned because at least ten sales reps had resigned from the company in the last six months. Because of her concern, she reviewed the pre-hire interview and exit interview notes. The exit interview notes showed a trend of low morale and unfairness. How can Tina start to help the sales leadership team retain the sales representatives that are hired?
  • Require all sales leaders to attend training
  • Implement a new training program
  • Train the HR generalists in conducting better interviews
  • Implement a talent management system

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