33) Nationwide, employee turnover rates have been decreasing as more people are staying with their organizations for longer periods. True or False 34) When applied to the workforce the term diversity refers to differences A) outlined in the Civil Rights Act of 1964. B) of race and gender specifically. C) that cause conflict. D) between genders. E) of all kinds. Answer: 35) The best leaders are cautious or even reticent about showing people their appreciation. True or False 36) Which of the following statements about leadership is true? A) The number of followers has no impact on a leader's influence. B) There is poor correlation between success attaining goals and being a good leader. C) Interpersonal processes have little impact on leadership. D) A leader is someone who influences others to attain goals. E) Productive strategies have an insignificant effect on leadership. Answer: 37) William started his company, StoryMaps, in 2005 with a lofty goal. He wanted to "bring people together by revolutionizing the way they understand and communicate about their neighborhoods." StoryMaps allowed users to hover over a map location and zoom in to post stories, reminiscences, thoughts, photos, and reviews of locations and read those left by others. William envisioned StoryMaps as "a mashup of Yelp, Google Maps, and an online literary magazine" and the company's stated mission was that it would "foster meaningful conversations in the Internet age." He enlisted several well-known writers to contribute stories about map locations meaningful to them. Initially, StoryMaps approached schools and universities about incorporating StoryMaps into their curriculum. But when a startup expressed interest in partnering with StoryMaps to develop a mobile app that would reach a larger market, William was reticent. He did not think StoryMaps needed an app at that time, apps were still fairly new, costly, and many of them failed. StoryMaps managed for a couple of years before finally going under in 2007. Why did William's vision fail? A) It did not reflect his personal needs as the leader of the company. B) It failed to adapt to environmental changes in the market. C) There was a lack of acceptance by those responsible for implementing it. D) It was too narrowly focused on short-term goals for the company E) The vision failed to articulate clear, concrete, and attainable goals. Answer 38) Fiona is very charismatic and persuasive. People follow her because they want her approval This is an example of power. A) coercive ) expert C) legitimate D) referent E) reward Answer: 39) Which type of power is dominant when a leader is respected for her or his knowledge? A) legitimate power B) reward power C) coercive power D) referent power E) expert power Answer 40) A personal skill that is important in the situational approaches to leadership is the ability to A) impose your will upon unwilling followers and make them conform to your goals. B) display self-confidence in the face of setbacks and make decisions despite uncertainty. C) have a high need for achievement and constantly strive for improvement. D) perceive the needs and goals of others and adjust your leadership approach accordingly. E) have the intelligence to interpret vast quantities of information. Answer: 41) Managers should reward employees for multitasking as this is a skill that shows an employee's ability to handle two or more tasks effectively and efficiently at the same time True or False 42) Giving people additional tasks at the same time to alleviate boredom is referred to as A) job enrichment. B) task significance. C) job enlargement D) task orientation. E job development. Answer: 43) Setting performance standards is the final step in a control system. True or False
