33. Originally, your project had five team members. Now the scope has expanded, and there are a total of eight people on the team. How many communication channels have been added? A. 9 B. 10 C. 18 D. 28

34. Barriers can influence communication when sending or receiving information. Which of the following is NOT a barrier? A. Prejudices B. Attitudes and emotions C. Personalities and interests D. Feedback

35. A team member is visiting the manufacturing plant of one of the suppliers. Which of the following is the MOST important thing to be done in any telephone calls the project manager might make to the team member? A. Ask the team member to repeat back what the project manager says. B. Review the list of contact information for all stakeholders C. Ask the team member to look for change requests. D. Review the upcoming meeting schedule. 36. The communications management plan is developed to meet the needs of the: A. Project sponsor B. Project Team C. Project Manager D. Stakeholders. 37. The project has 13 team members and affects over 15 departments in the organization. Because the project is 20 percent complete to date and the team has had successful performance reports from five of the affected departments, the project manager holds a party to celebrate. The project manager invites to the party key stakeholders from all of the departments, in order to give those providing good reviews an informal opportunity to communicate good things to those departments that have not yet been affected by the project. At the party, the project manager walks around to try to discover any relevant information that would help the project be more successful. He happens to hear a manager of the departments talking about setting up more regular meetings on the project. The BEST thing for the project manager to do would be to FIRST: A. Record the effectiveness of the party in the project lessons learned. B. Review the information distribution method on the project. C. Hold a meeting of all the stakeholders to discuss their concerns. D. Make sure that the manager has a copy of the communications management plan so that he is reminded that such concerns should be sent to the project manager. 38. What is not the main purpose of a final project report? A. Preparing acceptance of the final product, service or result. B. Making stakeholders aware that the project has been closed out. C. Acknowledging what has been done and achieved by all contributors. D. If a project has been cancelled before completion: Explaining the causes. 39. Your project work has generally been finished and you want to commence a solid closing process for the project. What must have been attained to begin this process? A. The deliverables of the project must have been accepted. B. The organizational process assets must have been updated. C. The final product, service or result transition must have been finished. D. Lessons learned must have been organized into a data base.

40. A review of your project team members most recent performance reports shows a major drop in output. Which is the best approach to raise team productivity in a project? A. Increase the frequency of team review meetings and status reports. B. Increase the pressure on each team member to adhere to deadlines. C. Post a special reward for the best performing team member. D. Improve feelings of trust and cohesiveness among team members. 41. What is true for the process of scope validation? A. Insufficient documentation is not a reason to reject deliverables, as long as in all other respects they are built according to specifications agreed upon. B. The project team members must achieve acceptance of the deliverables. This process is coordinated and documented by the project management team. C. It is the project management teams responsibility to obtain stakeholders formal acceptance of the completed project scope and deliverables. D. Formal acceptance will finally reconcile all inconsistencies among deliverables and documents that where caused by bad change control and scope creep. 42. You are managing an internationally dispersed project team. The members of your team have different cultural backgrounds and primary languages, but all are educated and able to communicate eloquently in English. You should nevertheless bear in mind that: A. There are cultural differences. You should write one code of conduct for each nationality. You should then limit access to these codes. B. you may have to accept that team members from one country may not be prepared to work with colleagues from certain other countries. C. Spoken communications can cause misunderstandings you may not find in written communications. These may be hard to identify. D. Certain groups will be happy to stay awake over night to join telephone and video conferences during other members working time. 43. Which statement is false? Progressive elaboration of project scope: A. Is a characteristic of projects that accompanies the concepts of temporary and unique? B. Means developing in steps. It not should be confused with scope creep. C. Signals a weak spot in the scope definition process, caused by incomplete contracts and specifications. D. When properly managed, integrates elaboration of project and deliverable specifications