33-year-old newly hired employee with some real-world experience. He worked for another office for 6 months, but the office suddenly closed, and he lost his job. You notice that he has a good handle on the administrative tasks but seems to be struggling with several of the clinical skills, such as phlebotomy and ECG. After working for 3 weeks, he seems to be discouraged and frustrated. How would you classify the development level? (15 pts) What type of leadership style is needed? (15 pts)